Every Certified Pre-Owned Vehicle sold through CrossRoads of Lynchburg is taken through the following certification process.

11 Point General Inspection

1. No Identifiable Structural Damage Verification
2. Mileage/history verification and CARFAX report
3. All recall and/or other campaigns performed
4. Current maintenance, Warranty Booklet, and Owner's Manual
5. All spare keys (including wheel locks if installed)
6. Radio theft deterrent CODE cards presents
7. SRS date label (Check date — 15-year validity)
8. Roadside Assistance Program label affixed
9. Inspection label affixed
10. Flash-up the newest software if available for all telematics components , if applicable
11. Perform short test. Diagnose any stored DTCs and repair

11 Point Engine Compartment Inspection

1. Engine oil
2. Transmission oil
3. Rear axle oil
4. Transfer case and front axle oils, if applicable
5. Engine compartment/antifreeze protection
6. Power steering fluid
7. Brake fluid and clutch fluid
8. Windshield washer fluid(s)
9. Level control oil, ADS, ASD, 4MATIC fluid, if applicable
10. Battery condition/midtronics test
11. Throttle linkages, if applicable

17 Point Engine Component Inspection

1. All emission control systems in place and functional
2. Fuel filter and pre-filter
3. Spark plugs
4. Perform compression test (vehicles over 60,000 miles)
5. Fuel injection system, verify lamda reading (gas), if applicable
6. Injection system including routing of ignition wires (gas), if applicable
7. Pre-glow system function – visual (diesel), if applicable
8. Injection pump timing, if applicable
9. Vacuum pump, leak evidence of oil in vacuum line (diesel), if applicable
10. Boost pressure (diesel)
11. Air cleaner/filter
12. V belts, poly-V-belt
13. Engine mounts
14. Heating and ventilation dust filter, if applicable
15. Active charcoal filter/pre-filter, if applicable
16. Recirculating air filter, if applicable
17. A/C refrigerant charge system

14 Point Road Test Inspection

1. Instruments
2. Speedometer/odometer/trip meter
3. Steering/vehicle handling/centered steering wheel
4. Braking system performance, parking brake operation
5. Automatic climate control-function/regulation/display
6. Cruise control function (set, accel, decel, resume, and off)
7. Navigation function
8. Distronic function, if applicable
9. Engine performance
10. Excessive exhaust smoke (diesel), if applicable
11. Vibration and noise (drivetrain/wheels)
12. Transmission shifting (upshift/downshift quality and kickdown)
13. Shift lock operation
14. Wind noise

33 Point Electrical System Inspection

1. Fuses (condition/proper rating)
2. MIL check, indicators in instrument cluster
3. Dash instruments, clock, illumination, and dimmer control
4. Exterior rearview mirrors
5. Exterior mirror fold back, if applicable
6. Interior rearview mirror, if applicable
7. Automatic dimming rearview mirror function, if applicable
8. Radio (satellite radio, if any) and stereo speaker function
9. Cassette player, clean tone head CD drive, Navi processor, CD lens cleaner
10. Automatic antenna, clean mast
11. CD changer/player, if applicable
12. Cellular telephone, if applicable
13. Cigarette lighter(s)
14. Rocker switches, function, tactile feel, and LED/Illumination
15. Steering column adjustment and memory, if applicable
16. Seat adjustments and memory, if applicable
17. Cooled seats, if applicable
18. Heated seats/ventilated, if applicable
19. Front seat belt extenders — coupe and cabriolet, if applicable
20. Front seat backrest latch/release — coupe and cabriolet, if applicable
21. Front seat backrest latch/release chime/warning lamp — coupe and cabriolet , if applicable
22. Rear window defroster — check current draw with DMM, if applicable
23. Rear head restraint retraction, if applicable
24. Rear window sunshade
25. Horn (including fanfare)
26. Headlamp low/high beam and all exterior lights
27. Tele Aid — listen for pre-recorded ATX message, if applicable
28. Voice Control system — basic functionality, if applicable
29. Rear seat backrest latch/warning lamp, if applicable
30. Panorama roof function and rollo shades
31. Interior and entry lighting
32. Windshield wiper/washer, system/rear window wiper/washer
33. Windshield wiper inserts, headlamp cleaning system

15 Point Undercarriage / Drivetrain Inspection

1. Drive shaft flex discs, couplings, and center support brg(s)
2. Exhaust system/connections/supports
3. Parking brake and cables
4. Brake lines
5. Tire wear (including spare); depth = 50% above TWI
6. Brake rotors/pads (minimum of 50% pad material)
7. Shock absorber/damper struts
8. Suspension inspection
9. Self-leveling suspension, if applicable
10. Front/rear axle rubber mounts/bushings
11. Steering play
12. Tighten steering gear bolts
13. Cigarette lighter(s)
14. Front axle ball joints
15. Steering shock

25 Point Chassis and Body Inspection

1. Body structure inspection
2. Glass, lamp frames, and lenses
3. Central lock system function test (interior/exterior)
4. Mechanical locking with all keys at all points
5. Alarm system function, if applicable
6. Power window operation from all points (including lock-out)
7. Interior trim; inspect dash, door panels, seat covers, wood, etc.
8. First aid kit
9. Orthopedic seats — function check with engine running, if applicable
10. Seat belts — condition/operation
11. Front seat belt height adjustment
12. Front seat center armrest and hinge, if applicable
13. Front sun visor/vanity mirror
14. Rear vanity mirror, if applicable
15. Roll bar pop-up headrest, if applicable
16. Parktronic, if applicable
17. Soft top and seals — condition and operation, if applicable
18. Hard top, remove/install top wrenches, seals, if applicable
19. Door/trunk lid closing assist , if applicable
20. Remote trunk release, if applicable
21. Station wagon tailgate closing assist, if applicable
22. Rear-facing third seat — station wagon, if applicable
23. Door/trunk/tailgate seals; inspect drains
24. Sliding roof function, drains, and headliner
25. Inspect glass roof for scratches/corrective action, if applicable

3 Point Post Road Test Inspection

1. Fluid leaks visible inspection
2. Automatic climate control — residual heating
3. All fluid levels (underhood)

33 Point Appearance Inspection

1. Engine wash
2. Trunk mat
3. Trunk paint
4. Spare tire, tools & jack
5. Moisture and odor
6. Vacuum and shampoo
7. Interior floor mats
8. Interior carpet
9. Interior upholstery
10. Interior headliner and door panels
11. Buttons, knobs, and vents, instrument panel
12. Glass and mirrors
13. Interior wood and chrome trim
14. Interior vacuum and shampoo
15. Interior screws
16. Ashtrays
17. De-grease door jamb, hinges, kickpanels, and visors
18. Interior moisture and odor
19. Exterior dings, dents, and scratches
20. Examine paint
21. Examine and clean chrome
22. Glass and mirror housing
23. Grille
24. Lamp lenses
25. Badges
26. Exterior trim and moldings
27. Wipers
28. Bumpers
29. Exterior door edges and frames
30. Wash and wax
31. Wheels (scuffs and scratches)
32. Wheels (cuts and gouges)
33. Wheels (wash and polish)